This Privacy Policy describes how the Cielo App collects, uses, and shares your information when you use the application and related services.
Privacy Policy
At Cielo App ("we," "us," or "our"), your privacy is important to us. This Privacy Policy explains how we collect, use, share, and protect your personal information when you use our application and related services. By using Cielo, you agree to the practices outlined below.
Information We Collect
We collect different types of information depending on how you interact with the app:
- Personal Information: Required when creating an account (e.g., name, email address, phone number).
- Profile Information: Optional and used to improve matchmaking (e.g., interests, preferences, bio).
- Location Information: Collected with your consent to enhance matchmaking by showing users nearby.
- Usage Information: We collect data about your activity in the App to understand what features you interact with and improve functionality.
- Device Information: This helps us troubleshoot issues and ensure the App works efficiently on different devices.
How We Use Your Information
We use the information we collect to enhance your experience on Cielo:
- Matchmaking: Your profile and location information are used to suggest relevant matches. Aggregated data helps us improve our algorithms.
- Personalization: Based on your activity, we recommend events, groups, and people that match your interests.
- Communication: We use your contact details to send you updates, notifications, and event reminders.
- Analytics: We use data analytics to understand usage trends and improve App performance.
- Security: We use your information to ensure the security and integrity of the App and related services.
Information Sharing
We may share your information with third parties in the following situations:
- Third-Party Service Providers: We work with trusted third-party providers (e.g., payment processors, hosting services) to help operate Cielo. These providers only have access to your data as needed to perform these tasks on our behalf.
- Legal Compliance: We may disclose your information to comply with applicable laws, regulations, or legal processes.
- Business Transfers: If we are involved in a merger, acquisition, or sale of assets, your information may be transferred as part of the transaction.
Your Choices
You have control over how your information is used:
- Account Information: You can update or delete your account information at any time through the App settings. Deletion is permanent.
- Location Information: You can enable or disable location tracking in the App settings.
- Marketing Communications: You can opt out of receiving marketing communications by following the instructions in the communication or by contacting us directly.
- Data Access & Portability: You can request a copy of the personal data we hold about you.
Data Retention
We retain your information for as long as your account is active or as needed to provide services. If you delete your account, we will remove your data within 30 days, unless a longer retention period is required for legal reasons.
Security
We take reasonable measures to protect your information from unauthorized access, use, or disclosure, including encryption and regular security audits. However, no security system is impenetrable, and we cannot guarantee complete security.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. If we make significant changes, we will notify you via email and through the App. We recommend reviewing this policy periodically to stay informed about how we protect your information.
Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us at getcielo@gmail.com.
